Welcome to our online platform. This privacy policy explains how Aura Entertainment Studios ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our site and services.
Information We Collect
We collect information to provide and improve our services to you. The types of information we collect include:
Personal Information: Information you voluntarily provide to us when you use our services, such as when you create an account, contact us, or use certain features of our platform. This may include information like your name, contact details, and payment information if you purchase services.
Technical Data: Information automatically collected when you access or use our site, such as your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and unique device identifiers.
Usage Data: Information about how you use our site and services, including your interactions with content, features, and other users.
How We Collect Information
We collect information in several ways:
Directly from you: When you provide it to us through forms, registrations, communications, or service usage.
Automatically: Through technologies such as cookies, web beacons, and similar tracking technologies as you navigate our site. This data helps us understand how our site is used and improve your experience.
From third parties: We may receive information from third-party services that you link to our platform or from business partners.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To find and prevent fraud.
For compliance purposes, including enforcing our terms of service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
Legal Basis for Processing (relevant to GDPR)
Our legal basis for collecting and using your personal information depends on the specific context in which we collect it and the purposes for which we use it. We will collect personal information from you only (i) where we have your consent to do so, (ii) where we need the personal information to perform a contract with you (for example, to provide the services you have requested), or (iii) where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
Sharing Your Information
We may share your personal information with third parties under certain circumstances:
With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
For Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Data Protection Rights (relevant to GDPR)
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
The right to access: You have the right to request copies of your personal information.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you make a request, we have one month to respond to you.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
How to Contact Us
If you have questions or comments about this privacy policy, you may contact us at our physical address:
Aura Entertainment Studios
402, Shiv Sagar Industrial Estate, Veer Savarkar Marg,
Mahim, Mumbai, Maharashtra,
400016, India